Our machines have specially developed programmes for each item with a specific balance of chemicals depending on the canvas gsm.
During the rinse cycle, our waterproofing agent is added to penetrate the fibres of the canvas rather than just the surface layer.
During drying, the waterproofing agent is activated and embedded within the canvas.
We inspect each item visually prior to treating for small holes or tears or any damage. Sometimes these can be hidden by dirt, or too small to see with the naked eye and may become more evident after washing. If this happens, we will contact you and discuss repair options with you.
If the canvas is significantly mouldy, it can actually start to degrade the canvas fibres and this can be exacerbated by the washing process. Likewise, if your tent has been very well used, or is exceptionally dirty, some weaker stitching and canvas (including the main canvas of the tent) may come away, tear or damage in the process. Again, we will discuss repair options with you.
Please check if you have any coloured canvas or coloured plastic/skirting that the colour is run fast or it may fade or run.
On natural canvas (i.e. not dyed) there are times that the mould or stains are so ingrained in the fibres, that only a chlorine treatment will remove them – this can result in some lightening in colour. For this reason, we recommend if your item comes in two or more parts, all parts are treated to ensure consistency in colour.
When you send your item in, please remove all detachable items, including poles, guy ropes and zipped in groundsheets.
We can offer a collection and delivery service (charges apply) or you are welcome to bring your items to our warehouse in Bridgwater, Somerset.
For shipping, we suggest either www.parcel2go.com or www.worldoptions.com.
We will always be honest with you about what result we expect from the cleaning process. Contact Us today to find out more!